Category Archives: Insights

Huddles: Why They Create the Ultimate Place for Effective Team Communication

“We must all suffer from one of two pains: the pain of discipline or the pain of regret. The difference is discipline weighs ounces while regret weighs tons.” Jim Rohn Some of you might already know my story, but I will add a very brief history for those of you who don’t. I began in […]

Open Book Management: To Win the Game, You Need the Right Team

“Great vision without great people is irrelevant.” Jim Collins.  “Take our best 20 people away, and I tell you that Microsoft will become an unimportant company.” Bill Gates About halfway through my 26 years as the owner of Creative Roots Landscaping, I started to hit the same roadblock that most overly ambitious, chaos-thriving, “I can […]

Open Book Management: Connecting Your People With Profits

The Wake-up Call “If you want to go fast, go alone. If you want to go far, go together” ~ African Proverb This article has all the elements of a well-written story – a plot, a setting, characters – along with conflict and resolution, and serves as an introduction to my journey and one of […]

3 Not-So-Obvious Business OPERATIONS I Wish I’d Embraced Sooner…

The famous French composer Claude Debussy said “Music is the silence between the notes.” Years ago, when I first started to think about business operations, I had the idea that they were typically only divided into the front-end and back-end tasks that you and your team believe are a priority and must be performed in […]

High Involvement Planning: The Most Looked Forwarded to ALL-TEAM Huddle Of The Year!!!

Last week, the company I started over 25 years ago with a shovel, a truck and some elbow grease held its 12th High Involvement Planning (HIP for short) meeting. I want to tell you that if you are not having these you are missing out on a BIG opportunity. You did the math, right? So […]

How to Build Financial Scoreboards Your Employees Want to Follow

Financial and Non-Financial Scoreboards – our “jumbotrons” I loved playing sports in high school. I learned that teams worked well together on a common goal – winning the game – when we could all track our successes and failures in real time.  It just took some time for me to understand how I could apply […]