Category Archives: Open Book Management

Choosing Metrics That Actually Improve Results

In the last few weeks, I’ve been having a lot of conversations with business owners about how difficult it can be to choose the right drivers, and more importantly, how to connect them to people’s day-to-day actions. Whether you call them KPIs, metrics, or drivers, I prefer to use the word drivers, because that’s what […]

How We Build Dignity and Ownership Through Better Meetings

Inside Creative Roots Landscaping’s people-first approach to creating better meetings and stronger teams that build trust, clarity, and accountability. Why Better Meetings Build Stronger Teams Early in my career I thought the best way to improve the business was to work harder in the field. If we just pushed a little faster, added a few […]

Beyond the Daily Grind: Building a Business That Thrives Without You!

Many business owners begin their journey with a deep knowledge of their craft. In the landscaping industry, this might mean designing high-end outdoor spaces, building complex hardscapes, or delivering exceptional property maintenance services. But at some point, to create a company that lasts, the focus must shift from doing the work to building the business. […]

OWNERSHIP RULE #10 of 14: “To Maximize Equity Value, You Have To Think Strategically.”

“The Unfolding Drama of Business: Facing the Future with Strategic Involvement” At Creative Roots, I’ve come to understand that the company’s true value lies in its people and their ability to understand and influence our future. Over the years, our commitment to The Great Game of Business (GGOB) has driven this belief home. When Jack […]

Open-Book Management: Don’t Be Fooled by the Buzzword

You can’t just share the numbers and think your employees will “get it!”  In the world of business management, Open-Book Management (OBM) has become somewhat of a buzzword. It’s a term many leaders toss around, often with little understanding of what it truly entails. To tell you the truth, it drives me crazy! But that […]

OWNERSHIP RULE #9 of 14: “Getting Out Is Harder Than Getting In.”

“Embracing Employee Ownership: My Experience Of Selling to Employees.” After three decades of guiding my landscape business from a humble startup to what it has become today, I’ve come to appreciate the profound truth in the saying, “Getting Out Is Harder Than Getting In.” However, as I end my tenure and leave the business in […]

OWNERSHIP RULE #8 of 14: “You Build an Ownership Culture by Breaking Down Walls.”

Another Insight from 30 Years at Creative Roots Landscaping 2024 marks my 30th year since I started Creative Roots Landscaping. Through trial and plenty of error, I have come to appreciate Jack Stack’s Ownership Rule #8’s crucial role in shaping the sound organizational culture that exists in our small landscaping business. The journey has been […]

OWNERSHIP RULE #7 of 14: “The BIG Benefits of Psychic and Actual Employee Ownership”

Selling equity to an employee can offer valuable learning experiences in ownership. Still, it won’t automatically turn them into entrepreneurs or have them fully grasp the responsibilities that come with it. Those bumps and bruises, the hard knocks, and all else you learned by trial and error are all part of the education that needs […]

OWNERSHIP RULE #6 of 14: “Failures Are Fine As Long As They Strengthen The Company.”

Nelson Mandela once said, “I never lose. I either win, or I learn.”  As a 29-year owner in the landscaping industry, I’ve witnessed my fair share of ups and downs. From botched projects, wrong hires, lack of systems, and poor culture to missed opportunities, my fault, their fault, our fault, the failures have been part […]

OWNERSHIP RULE #5 of 14: “There is No “I” in “Team”

As the African proverb tells us, “If you want to go fast, go alone. If you want to go far, go together.”    In the old-school way of doing business world, there’s an unfortunate belief that success is a one-person show, with the boss calling all the shots. But Ownership Rule #5 in The Great […]